Frequently Asked Questions

Finding the right counseling support can bring many questions. On this page, you’ll find answers to common inquiries about my services, approach, scheduling, and more. Whether you’re exploring therapy for the first time or looking to continue therapy, my goal is to provide clear, helpful information so you can feel confident and informed.

Answers to Help You Feel Confident About Starting Therapy

How long are sessions and how often do we meet?

Research suggests that the more consistently you meet with your therapist at the beginning of treatment, the better your outcome is. Sessions last 45–50 minutes, and I generally recommend meeting weekly during the first six weeks of therapy. Depending on your progress and needs, we may meet more often or gradually move to biweekly or monthly sessions.

How long does therapy last?

The short answer is: It depends.
Some clients get what they need in 3-6 months. Others want to focus on new goals upon reaching their initial ones. Some people choose to stay in therapy long-term as a place to process week-to-week events.
Therapy is an incredibly individual process. Whenever you feel like you’ve gotten all you need, we’ll discuss wrapping up.

Will you just listen or will you actually give me tools?

My therapeutic style is generally active and goal-oriented. I aim to strike a balance between actively listening and holding space for you when you need to process your thoughts, while also equipping you with personalized, evidence-based tools to help you navigate your challenges. My approach is always tailored to meet your unique needs.

What is your cancellation policy?

I ask for at least 24 hours’ notice for non-emergency cancellations. Non-emergency cancellations within 24 hours are subject to the full session rate. The short-notice cancellation fee will be waived in the event of an emergency or illness, and everyone gets “one free pass.” You may call, text, or email me to cancel an appointment or let me know that you will be unable to attend. Missed appointments or frequent rescheduling may result in the end of services. If that becomes necessary, I will provide a referral to another mental health professional. Focused Counseling Services uses a text message reminder service that will send a reminder 24 hours before your appt. This service is a courtesy and may not always be reliable, therefore you are still responsible for your appointments.

Will I be diagnosed with a mental illness?

A diagnosis might be part of the process, but it depends on the individual and the counselor's approach. It also depends on what you are coming to therapy for. For some people, mental health concerns bring them to therapy. For others, the focus may be personal growth or self-improvement.

What types of issues are OK to bring to counseling?

Any type of problem, from life transitions and relationship issues to mental health concerns such as anxiety, depression, parenting, past trauma and more, is appropriate for counseling.

Is counseling confidential?

Yes, counseling is confidential, though there are legal and ethical limits to this confidentiality, such as if there is a risk of harm to self or others. 

Do you offer telehealth sessions?

Yes. You can choose in-person sessions at my Springfield, Missouri, office, telehealth sessions from a location of your choice, or a combination of both. If you choose telehealth, please make sure you are in a private place where you will not be disturbed.

Do you offer Christian Counseling?

Yes. Clients may choose whether they would like counseling to incorporate a Christian perspective. Some people are Christian and want counseling that supports that, others are not and don’t want that perspective. Some clients have experienced spiritual trauma and want to explore it through a Christian lens, while others prefer not to include that perspective. If Christian Counseling is requested, it is done from a neutral perspective in that no certain church or denomination is favored.

How do I know the therapist is the “right” fit for me?

You should feel comfortable, safe, respected, and able to be open with your therapist. It is important to find a good "fit" to make progress.

How long should I give a new therapist a chance?

It's often recommended to give it a few sessions to determine if there's a connection, unless you have an immediate sense it's not the right fit.

What if I have questions about my sessions, progress or other concerns?

Please ask questions if something doesn’t feel right or if you have concerns about your progress. Your therapist is there to support you, and open communication can help ensure that therapy meets your needs. You’re also welcome to contact the office.